Mandated Referrals

This is a unique and specialized program offered by Essential that focuses on the needs of individuals struggling with addictive behaviour, who are not necessarily in safety-sensitive roles. This creates an ‘in-between’ service between the completely confidential EAP counselling and the strictly structured SAP Assessment. This intervention allows clients to be connected with a Certified Addiction Specialist to help assist with their situation.


An employer’s toughest problem may come from an employee who is unable to address a serious problem impacting their performance without outside assistance.  Mandated referrals provide support and help to the individual employee, while also holding them accountable for acceptable job performance and workplace behaviour.  Having this service in place allows your organization to make effective, pragmatic interventions that may save a valuable employee, without needlessly intruding into their personal life.  We have proven expertise with mandated referrals and our counsellors employ strategies designed to win the cooperation of your employee.  With our trained counsellor your employee will enact specific solutions to improve their day-to-day functioning and address an identified workplace issue.